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Your
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FAQS

New to NDIS
What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides funding and support to individuals with disabilities to enhance their quality of life and participation in the community.

Who is eligible for the NDIS?

To be eligible, you must be under 65 years of age, have a permanent disability, and be an Australian citizen or permanent resident.

What does Support Coordination involve?

Support Coordination helps you navigate the NDIS, connect with services, and maximize your funding to achieve your goals.

What is the difference between Plan Management and Support Coordination?

Plan Management handles the financial aspects of your NDIS plan, including processing invoices and tracking budgets. Support Coordination helps you access the right services and make the most of your funding.

What types of individual support does SkillsConnection provide?

We offer personal care, assistance with medical appointments, mental health and well-being support, and high-intensity care for complex needs.

How does Supported Employment work?

Supported Employment helps individuals with disabilities gain meaningful work experience, develop skills, and receive on-the-job support in a structured environment.

How can I access SkillsConnection’s services?

Start by contacting us to discuss your needs and schedule an initial consultation.

Can I change my support services if my needs evolve?

Yes! We work with you to adapt your services as your goals and circumstances change.

What is a plan transition in the NDIS?

A plan transition refers to changes made to your existing NDIS plan. This could include a minor update (known as a plan variation), a major review (called a plan reassessment), or a complete change of support structure due to life circumstances—like moving from hospital to home, or from residential aged care to independent living.

Why might I need to transition my NDIS plan?

You may need to transition your plan if:

  • Your needs, goals or personal circumstances have changed
  • You’re moving into or out of a different care setting
  • Your current plan is ending and due for a reassessment
  • You want to access new services or adjust your funding allocations
What’s the difference between a plan variation and a plan reassessment?
  • Plan Variation: A minor change – such as updating your contact details, correcting an error, or reallocating existing funding.

Plan Reassessment: A more in-depth review that may result in a brand-new plan with updated goals and supports based on your current situation.

What happens during a plan transition?

You’ll work with the NDIA, and possibly a Local Area Coordinator (LAC), to review your needs and adjust your plan accordingly. SkillsConnection can support you through this process, helping you prepare for meetings, identify the right supports, and ensure a smooth handover if services are changing.

Can I get help with a plan transition?

Yes. SkillsConnection offers support coordination and plan management services to help you:

  • Understand your options
  • Navigate plan changes
  • Connect with new providers
  • Manage your funding during the transition
  • Maintain continuity of care
Will I lose support during a transition?

No. The NDIS is designed to ensure ongoing support. If you’re working with SkillsConnection, we’ll make sure you have a clear transition plan in place so your services continue without disruption.

How does SkillsConnection support plan transitions?

SkillsConnection helps by:

  • Reviewing your current needs and goals
  • Coordinating new or existing services
  • Supporting you through planning meetings
  • Assisting with plan management and funding during the transition
  • Working alongside your LAC or other providers
Do I need to change providers during a transition?

Not necessarily. If your current services still meet your needs, you can continue with them. If your goals or situation have changed, you may choose to explore other options, and we can help you do that.

How do I change my NDIS provider?

Changing providers is a common and straightforward part of the NDIS process. SkillsConnection can help ensure a smooth transition with minimal disruption. Here’s how it works:

  1. Review your plan & service agreement
    Begin by reviewing your current plan to identify any gaps and ensure your supports still align with your goals. Check your service agreement for cancellation terms, and notify your current provider in writing (preferably via email).
  2. Find the right provider
    Whether you’re new to the area or simply looking to switch, SkillsConnection makes changing providers simple. Our team will assess your current plan, identify any gaps, and connect you with the right support to meet your goals.
  3. Update & transition smoothly
    We’ll help you update service agreements, handle the paperwork, and notify your provider. Our priority is to protect your rights and maintain continuity of support, so the transition feels seamless, not stressful.
What is the NDIS?

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Who is eligible for the NDIS?

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Not Sure What You Need?

We’re here to help you figure it out. Whether you’re just getting started or need a more tailored plan, we’ll guide you through the options.